Managed IT · Networks · VoIP · Audio & Video

One partner for Network, Managed IT, Surveillance, Access Control and A/V.

Family-owned since the 1990s, Itenco designs, installs and manages the systems your business runs on — for offices, restaurants, retail, warehouses and remote sites across Texas.

24/7 monitoringTested, labeled & documentedSYSTIMAX® cabling
Platforms we design & support
  • Cisco Meraki
  • UniFi
  • SYSTIMAX®
  • Nextiva
  • RingCentral
  • QSC Q-SYS
  • Crestron
  • Just Add Power
5G / LTE failover

Stay online when your ISP doesn’t.

Our backup internet sits on standby with no monthly fee — you only pay when it’s used. VoIP and POS stay prioritized during an outage, and everything switches back on its own when service returns.

How failover works
  1. 01
    Outage detectedA dual-WAN firewall spots the drop instantly.
  2. 02
    Traffic moves to 5GCalls, card payments and cameras keep running.
  3. 03
    Back to primaryAutomatic return, with data caps and alerts to control spend.
Who we serve

Built for businesses that can’t afford downtime.

Restaurants & bars

POS networks, VoIP, music and menu screens that survive the dinner rush.

Offices

Conference rooms, Wi-Fi and help desk support that keep teams productive.

Retail & grocery

Cameras, paging and segmented networks, standardized across every location.

Warehouses

Full-coverage Wi-Fi, DECT handsets and surveillance for large floors.

Hotels & venues

Zoned audio, video walls and LED displays with simple, preset-driven control.

Oil & gas field sites

Fiber, fixed wireless and 5G for rigs, yards and field offices in Midland and Odessa.

How we work

One team from first walkthrough to ongoing support.

  1. 01DiscoveryWe walk the site and learn how you operate.
  2. 02DesignDrawings, pathways, a clear scope and one price.
  3. 03InstallClean racks and labeled runs, tested and documented.
  4. 04TrainYour staff learns the system before we leave.
  5. 05SupportMonitoring, help desk and on-site service after go-live.
Itenco crew during a restaurant display installation
Our story

Three decades of neat work and showing up.

Rafael Hernandez Sr. started Itenco in the 1990s installing DIRECTV and DISH systems, then moved into restaurant A/V as word spread.

Today Rafael Hernandez Jr. leads the company, adding managed IT, networks, VoIP and surveillance. We’re still family-owned, still Houston-based, and we still sweat the details.

Read our story
Get started

Tell us about your project.

Send a few details and we’ll set up a walkthrough. Need help right now? Give us a call.

Phone(713) 884-0270 Emailrafa@iten.co
Service areaHouston-based · serving businesses across Texas