IT Services

Managed IT, networks, voice and cabling — handled by one team.

We keep Houston businesses secure, connected and running — with 24/7 monitoring, predictable monthly costs and a single accountable partner.

01

Managed IT

Your outsourced IT department, for one predictable monthly cost.

We proactively monitor your networks, servers and cloud around the clock, handle patches and updates, protect your data, and provide fast help desk and on-site support. We also manage your vendors and internet services, so there’s one number to call.

  • 24/7 monitoring of networks, servers & cloud
  • Patching & updates
  • Backup & data protection
  • Help desk + on-site support
  • Vendor & ISP management
  • Clear SLAs, predictable billing
02

Structured cabling & SYSTIMAX®

Clean, labeled and certified — for new builds, remodels and tenant finish-outs.

Itenco-built network rack with UniFi gateway, labeled patch panels and color-coded patch cables

We coordinate with your GC, architect and MEP, build out MDF/IDF closets, and install CAT6/CAT6A drops, PoE for Wi-Fi, cameras and phones, and fiber uplinks between closets. Every run is tested and documented, with SYSTIMAX® solutions and warranty when your project calls for enterprise-grade performance.

  • Design drawings, pathways & labeling plan
  • Racks, patch panels & cable management
  • CAT6/6A drops for workstations, POS, printers, WAPs & A/V
  • Single/multi-mode fiber uplinks with test reports
  • As-builts, certification results & close-out package
03

Managed networks

We know your network is down before you do.

We deploy cloud-managed networks on Cisco Meraki, UniFi and Cisco Business, and manage every location from a single console — real-time health, configs and alerts for all your sites in one place. Always-on monitoring and smart alerts surface issues before your staff feels them.

  • Zero-touch provisioning & template configs
  • Staged firmware updates with rollback
  • Multi-site management from one console
  • Standardized configs rolled out to every location
  • Per-site dashboards & packet captures
  • WAN latency, packet-loss & failover monitoring
  • Config backups, SSO & audit logs
UniFi dashboard for an Itenco-managed client site: WAN latency and packet loss, top clients and apps, Wi-Fi connectivity and AP density
Live view from an Itenco-managed site — WAN health, top clients and apps, and Wi-Fi performance in one dashboard, monitored around the clock.
04

Enterprise Wi-Fi

Full coverage and seamless roaming for offices, warehouses and restaurants.

We design wireless for high client density and consistent speed using Meraki, UniFi and Cisco Business access points — then keep it stable with proactive monitoring and firmware management.

  • Predictive heatmaps & on-site surveys
  • Channel & power planning
  • Guest segregation & WPA3 security
  • QoS for voice & video
UniFi Wi-Fi health panel showing radio retries, 93% connection success and good AP density
Wi-Fi health at a managed site — radio retries, connection success and access-point signal density.
05

VLANs & QoS

Clean segmentation, with voice reliability built in.

We separate users, POS, cameras, voice and guests onto their own VLANs to keep systems secure and predictable, then apply end-to-end QoS so calls stay clear even at peak.

  • Inter-VLAN routing, ACLs & DHCP options
  • DSCP/CoS marking & LLQ on WAN links
  • LLDP-MED & PoE handset provisioning
  • MOS monitoring & instant alerts
06

5G/LTE failover internet

No monthly fee while it’s on standby. You pay only when it’s used.

A dual-WAN firewall and cellular gateway switch your traffic to 5G automatically during an ISP outage, then return to your primary line when service is restored.

  • Automatic switchover & return
  • VoIP & POS prioritized
  • Data caps & spend alerts
  • Regular failover testing
07

VoIP business phones

New systems or takeovers, for one location or fifty.

We design, install and manage cloud VoIP on Comcast Business VoiceEdge, AT&T Office@Hand, RingCentral and Nextiva (authorized reseller) — with call flows built around how your business actually answers the phone.

  • Auto attendants, queues & extensions
  • Number porting & device provisioning
  • e911, overhead paging & mobile apps
  • DECT cordless for kitchens & warehouses
  • Wi-Fi calling & Bluetooth headsets
  • User training, reporting & support
08

Internet & remote sites

The right circuit at the right price — even in the Permian Basin.

We maintain ISP partnerships across Texas. We compare speeds and SLAs, negotiate terms, and run the whole cutover. For remote petro worksites in Midland and Odessa, we connect rigs, yards and field offices with fiber, fixed wireless and 5G/LTE.

  • ISP sourcing & negotiation
  • Cutover planning & static IP migration
  • Managed firewalls & SD-WAN
  • Rugged gear for harsh environments

Let’s scope your next project.

Tell us what you’re building or fixing. We’ll walk the site, design it and give you one clear price.